They are nice people and want to learn but they do not read, not even the WD new software instructions that they pointed me to.
They escalated it over here but refused to let me chat with US people. I know, it sounds like a joke but it is the only solution I have found after a week of playing with it and getting practically invisible support from WD here in SE Asia. It is a drawn out process of creating Rescue Media and then letting Win 10 finally give up and ask you if you have bootable media and then it will take that media and clone your system. The new version 33 from WD does work but it is a bear, look for my other comments on here about how it works. I uninstalled and reloaded it 3 times with the same results any ideas? I have attempted to use the software to clone my drive and each time I open the program it locks my pc. I love the speed of the USB 3.0 on the Seagate so I let the My Cloud just tinker along at its snail pace.
I do have a Seagate 8TB backup in addition to My Cloud. I qualify for 400GB of cloud but do not use any. But then, Acronis as well as WD and Seagate, like MS, are all selling cloud space. I truly hope that WD will negotiate with Acronis to support an installation with a My Cloud in it. Seagate is trying to sell so much recovery business that they are not really supporting people doing things for themselves, their latest version of True Image, Discwizard, does not support cloning of Win 10 to SSDs. Once that step is done and True Image is satisfied and operable, then dismount the WD and put in any drive you want and clone from the internal to the drive that where you want the image. I have an HGST USB 3.0 connector that shows the WD ID in Device Manager. I have a proposition that I might offer you to try is to use a USB connected couple of drives, 1 being a WD using a good USB connector that allows the identity of the WD drive to be put onto the Device Manager as a valid WD drive from the list of verified drives. Trancer is a great source of good info so I would agree with him for most of it.
0 kommentar(er)
